jiliks Privacy Policy

This page sets out clearly and transparently how we handle your personal information.

This Privacy Policy is an official document that explains how jiliks handles the personal information of players who use the jiliks platform. Please read this policy and agree to it before continuing to use the platform.

1. Definitions and Interpretations

The terms used in this policy have the following meanings—

  • "Platform" means the jiliks.bio website and all services associated with it.
  • "Personal information" means your name, contact details, financial records, and communication history that can be linked to you.
  • "We" means the organisation that provides jiliks services.
  • "Player" means any person who has created an account and plays on the jiliks platform.

2. Information We Collect

When players use the platform, we may collect the following categories of information—

a) Information provided directly by the player

  • Name, date of birth, and contact details provided during account registration
  • National ID or citizenship verification details requested during deposit and withdrawal checks
  • Messages and feedback provided when contacting support services
  • KBZPay, Wave Money, AYA Pay, or CB Pay account details for payment purposes

b) Information recorded automatically

  • IP address, browser type, and device details
  • Login times, games played, and financial transaction history
  • Cookie and website usage data
  • Activity logs generated on the platform

3. Purpose of Using the Information

We use players' personal information only for the following purposes—

Account registration, verification and security measures
Smooth processing of deposits and withdrawals
Data analysis for service improvement
Sending bonus, promotion and service updates to players
Fraud prevention and platform security maintenance
Matters required for legal compliance

4. Cookie and Tracking Technology

The jiliks website uses cookies to improve the browsing experience for players. Cookies remember players' saved preferences and allow faster access.

Types of Cookies

  • Essential Cookies: Required for the website to function properly; disabling them may prevent access.
  • Analytics Cookies: Collected to understand usage patterns and improve the service.
  • Functional Cookies: Remember player choices such as language and preferences.

You can control cookies through your browser settings, but please note that disabling them may affect some features of the website.

5. Data Disclosure and Sharing

jiliks does not share players' personal data with third parties by default. However, disclosure may be necessary in the following situations—

  • When required to share with payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay to process payments
  • When required by IT technology partners who support the service
  • When a legitimate request is received in relation to legal requirements or defense against legal proceedings
  • When the player has given prior consent

We ensure that all third-party partners comply with our personal data protection standards.

6. Personal Data Security Measures

jiliks uses up-to-date security technology to protect players' personal data—

All data transfers are protected with SSL encryption (Secure Sockets Layer)
Database access is restricted to authorized personnel only
A monitoring system runs 24 hours a day to detect breaches or unauthorized access
Staff access to personal data is limited on a need-to-know basis
Player identity is verified before financial checks (KYC) are carried out

7. Players' Rights

Every player has the following rights regarding their personal data—

Right to access and copy

You may request to view the personal data we hold about you and obtain a copy of it.

Right to correction

You may request correction of inaccurate or incomplete data via 24/7 Live Chat or [email protected].

Right to deletion

You may request deletion of your personal data after your relationship with the platform has ended and the legally required retention period has passed.

Right to object

You may object to your data being used for personalized advertising. This objection does not affect data use that is necessary for delivering the service.

8. Data Retention Period

jiliks retains players' personal data according to the following guidelines—

  • Data for active accounts is retained for as long as the account remains open
  • Financial records are retained until the legally required accountability period is met
  • Data for closed accounts is deleted after the necessary legal protection period has passed
  • Support contact records are deleted after the issue is resolved and an appropriate period has passed.

9。 Child Protection

The jiliks platform is for players aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we discover that data from a person under 21 has been collected, we will delete it immediately and close the relevant account.

10。 Policy Updates

jiliks reserves the right to update this Privacy Policy as needed to reflect service improvements and legal changes. If a significant change is made, it will be announced on the platform in advance. Continued use of the platform after an update is considered acceptance of the revised policy.

11。 Contact Us

If you have questions about this Privacy Policy or requests regarding your personal data, you can reach us through the following channels—

We handle player inquiries about personal data with care.

Last updated: 30 October 2026

Privacy Protection — Questions & Answers

jiliks does not normally share players' personal information with third parties. However, there are limited cases where it is necessary to do so in order to deliver services — such as payment service providers like KBZPay and Wave Money. All such sharing is carried out in line with the privacy policy.

If you want to view the personal data we hold about you, you can request access via the platform's 24/7 Live Chat or by emailing [email protected]. We will assist you as quickly as possible.

You can restrict cookies through your browser settings. In browsers such as Chrome, Firefox, and Safari, you can find and adjust the cookie settings under Privacy or Settings. Please note, however, that if essential cookies are disabled, you may not be able to use the jiliks website normally.

Yes. All payment information is protected with SSL encryption technology. jiliks also ensures that payments processed through KBZPay, Wave Money, AYA Pay, and CB Pay are handled within their own security frameworks.

Players can request deletion of their data. However, certain records — such as financial transaction records — can only be deleted after the legally required retention period has passed, so we will action your request immediately after that period ends. To get in touch, email [email protected] or use the 24/7 Live Chat.

Any significant policy changes will be announced prominently on the platform. We therefore encourage you to revisit the privacy policy page regularly. You can also check the "Last updated" date on this policy to see whether any changes have been made.